Version
2.47 is the latest version and was released on the 15th August 2007.
Here is a list of
FAQ's and problems our customers have experienced once they have successfully
downloaded our program to their DESKTOP.
Which version of
SOS Online is on your desktop? 2.47 is the current
version.
Is the Operating System you
are using Windows 95, 98, NT 4, ME, Windows 2000 or XP?
If you have Windows 95 you
MUST have Internet Explorer 5 running on you hard drive.Go to www.microsoft.com/windows/IE/
and download Internet Explorer 6 free. If you have Windows 98
or NT using Internet Explorer or Netscape 4.0 or better is fine. If
you get this message:
|
The
server is not running or the ISP connection needs to be started
or the server IP is incorrect.
Try
to connect again later or reconnect to your Internet Service Provider
or if this is the first time recheck server IP.
|
This means that one
of the following is happening:
1) you are not online (not
connected through your Internet Service provider)
2) If you are at work there may be a "firewall" (some businesses
do not allow their employees to visit certain IP addresses or
web sites.)
3) Your Internet Service Provider's connection might be bad (you are
connected to a bad modem), disconnect from the internet and then connect
again.
4) We have temporarily taken our system down for maintenance or our
service provider is having communication problems.
|
Communications
error.
Communications
are good but the server is busy. Any work in progress will be
destroyed. |
|
Account
is in use at the server or elsewhere. |
This could mean: You
have established a connection with our server and your 40 minutes timeout
starts to wind down and for any reason you get disconnected. The answer
is to wait at least 40 minutes and try to login to our system again. If
after ten minutes the problem continues, contact us at
info@playlegal.com or give us a call at
1800-752-9534 and we will unlock you.
If some of the lines are missing then your computer time and regional settings
are incorrect. Please set your region and time to to the correct time zone
and where you are. You do this by going to your Control Panel, Click on
the date/time icon. Click on the time zone page and set your time zone to
where you are. Click on OK and then reset your computer.
If you download our software and click on the SOS Online
on your desktop and it VANISHES, then you are probably using Windows 95
and your Internet Explorer is outdated. Go to www.microsoft.com/windows/IE/
and download Internet Explorer 6 free. If
for some reason you really cannot get back online and you want to place
a wager, feel free to call our betting line and place your bet. |
